Our Service Guarantee

At Computer Fix NY, we know that computer technicians can sometimes have plenty of technical knowledge but can be a little short on customer service. That’s why we offer the following 5 service guarantees.

-We WILL provide you a cost estimate that is as accurate as possible, and we WILL keep you informed as to any changes in that estimate throughout the course of the project.

-We WILL NOT keep your desktop or laptop at our store longer than necessary and we WILL let you know if our work is going to take longer than expected.

-We WILL NOT disrupt your work environment, whether at your home or business, any longer than necessary.

-We WILL practice the utmost discretion in handling something as personal as your computer and we DO guarantee complete security and privacy while your computer is in our hands. (Please see our Privacy Policy for additional information)

-We WILL provide you with the most up-to-date service available in New York and we WILL make sure that you are complete satisfied before completing a project.

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